Privacy Policy

Effective Date: August 10, 2026

PLEASE NOTE THAT BY USING OR ACCESSING ANY PLATFORM TO WHICH THIS PRIVACY POLICY IS POSTED OR LINKED, YOU CONSENT TO THE TERMS OF THIS PRIVACY POLICY.

Mott values your privacy. This Privacy Policy explains what personal data we collect and how we use it when you use the Mott mobile application, website, social media pages, and related services (collectively, the "Platforms").

1. WHAT TYPES OF INFORMATION DO WE COLLECT AND HOW DO WE COLLECT IT?

When you use or access any of our web or mobile sites (known as "Platforms"), we may collect a variety of information about you and others, as described below. This information includes, but is not limited to, information about you which is in a form that permits us to identify you (your "personal data").

A. Personal Data About You That You Provide

When you use or access our Platforms, we may ask you to provide information needed to create and manage your account and provide the services you request, such as your name, username, email address, telephone number, date of birth, gender, login credentials, account preferences, and time zone. Purchases are processed by Apple; we do not receive your full payment card details.

  • Messages and other content you choose to share when communicating with advisors or contacting support
  • Information you provide when managing your account or requesting a service

Please note that if you do not wish to disclose this information, you should not do so.

B. Personal Data About You That We Collect Via Technology

When you use or access our Platforms, we may automatically receive limited technical and usage information needed to operate, secure, and improve the service, such as device type, operating system and app version, Internet Protocol ("IP") address, diagnostic logs, and date and time stamps.

2. HOW DO WE USE INFORMATION COLLECTED ABOUT YOU?

Mott uses the information it collects to provide and improve its services, deliver information requested by you, communicate about service updates, provide support, and maintain safety. We process information with your consent, to perform our agreement with you, to comply with legal obligations, or for legitimate interests that do not override your rights.

Without limitation, we may use such information to:

  • Enable your participation in activities on our Platforms
  • Provide our offerings and services to you
  • Confirm your identity
  • Enforce our Platform policies and terms of service
  • Fulfill an order that you place through any of our Platforms
  • Respond to inquiries that you may have about any of our Platforms or services
  • Administer your account on any of our Platforms
  • Enable you to search for information on our Platforms
  • Contact you regarding customer service
  • Improve our Platforms or develop new tools, features, products, and services
  • Conduct research and understand general customer trends and patterns

3. HOW LONG DO WE MAINTAIN YOUR PERSONAL DATA?

We will store your personal data for no longer than is necessary for the purpose for which such personal data is processed. Please note, however, that we may retain and use your personal data as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements and rights, or if it is not technically and reasonably feasible to remove such information from our databases.

4. HOW DO WE SHARE YOUR INFORMATION?

Mott does not sell the personal data you provide in messages or account information. We may share information with service providers that help operate the Platforms, with advisors as necessary to provide requested services, when required by law, to protect safety or rights, or with your permission.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: lud8287@gmail.com
Address: Hong Kong Merit Network Technology Limited
Unit D52, 3/F, Wong King Industrial Building, No. 2 Tai Yau Street, Diamond Hill, Hong Kong